Member News
NEW FCC RULE for ETCs Who Assess a Monthly Fee Go Into Effect July 22nd, 2015
New FCC rule for ETCs who assess a monthly fee goes into effect July 22nd, 2015. Lifeline ETCs who assess a... READ MORE
Steve McIntosh of BeQuick Presents “Who is Your Customer?”
Identifying your REAL customer is not always as obvious as it may seem. This presentation focuses on identifying what you…
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Jordan Majkszak of Assist Wireless Presents NaLA Marketing & Web Strategy
Jordan Majkszak of Assist Wireless Presents NaLA Marketing & Web Strategy utilizing the brand bullseye quadrant technique. He explains how…
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John Galloway of Sprint Presents Wireless Future In America
John Galloway of Sprint discusses the evolution of current mobile trends and where they are headed. Discussion includes devices, prepaid, apps,…
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Mark Foster of Foster Law Presents “Competitive Opportunities: Home VoIP and Lifeline”
Mark Foster of Foster Law presents “Competitive Opportunities: Home VoIP Phones and Lifeline”. This presentation overview recent FCC action/non-action, FCC…
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Dennis Stoutenburgh of Stratus Contact Solutions Presents Call Center Innovation for Lifeline
Dennis Stoutenburgh presents the evolution in call center and customer care in the lifeline industry including the importance of multi-channel…
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David Dorwart Presents NaLA Mission, Vision, and Important Numbers
David Dorwart opens the NaLA conference with our mission, our vision, and some important numbers. He also makes a compelling connection between Abraham Maslow and Self Actualization.
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NaLA Post Conference Survey
We felt as if we had a really successful 2015 NaLA Spring Conference, and the results of the survey below corroborate…
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Updated Conference Agenda
Please find the FULL conference program including the agenda in the PDF available in the button below. Looking forward to... READ MORE
Spring Conference Breakout & Discussion Topics Survey
Create your own user feedback survey
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