Identifying your REAL customer is not always as obvious as it may seem. This presentation focuses on identifying what you…
READ MOREJordan Majkszak of Assist Wireless Presents NaLA Marketing & Web Strategy utilizing the brand bullseye quadrant technique. He explains how…
READ MOREJohn Galloway of Sprint discusses the evolution of current mobile trends and where they are headed. Discussion includes devices, prepaid, apps,…
READ MOREMark Foster of Foster Law presents “Competitive Opportunities: Home VoIP Phones and Lifeline”. This presentation overview recent FCC action/non-action, FCC…
READ MOREDennis Stoutenburgh presents the evolution in call center and customer care in the lifeline industry including the importance of multi-channel…
READ MOREDavid Dorwart opens the NaLA conference with our mission, our vision, and some important numbers. He also makes a compelling connection between Abraham Maslow and Self Actualization.
READ MOREWe felt as if we had a really successful 2015 NaLA Spring Conference, and the results of the survey below corroborate…
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