Identifying your REAL customer is not always as obvious as it may seem. This presentation focuses on identifying what you…
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Jordan Majkszak of Assist Wireless Presents NaLA Marketing & Web Strategy utilizing the brand bullseye quadrant technique. He explains how…
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John Galloway of Sprint discusses the evolution of current mobile trends and where they are headed. Discussion includes devices, prepaid, apps,…
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Mark Foster of Foster Law presents “Competitive Opportunities: Home VoIP Phones and Lifeline”. This presentation overview recent FCC action/non-action, FCC…
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Dennis Stoutenburgh presents the evolution in call center and customer care in the lifeline industry including the importance of multi-channel…
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David Dorwart opens the NaLA conference with our mission, our vision, and some important numbers. He also makes a compelling connection between Abraham Maslow and Self Actualization.
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We felt as if we had a really successful 2015 NaLA Spring Conference, and the results of the survey below corroborate…
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